1. Introduction
At ProclPedip, we are committed to protecting your privacy and treating your personal information with respect. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website or communicate with us. We aim to make this policy clear, transparent, and easy to understand. By using our services, you agree to the practices described here. If you have any questions, feel free to contact us.

2. Information We Collect
We only collect information that is relevant and necessary for communication and service delivery. This includes:

Name
Email address
Phone number (if provided)
Course preferences or inquiry details
Any information you voluntarily submit via our contact form, email, or phone
We do not collect sensitive data such as health, political, or financial details.

3. How We Use Your Information
Your data is used solely for the purpose of:

Responding to your inquiries and messages
Providing details about our courses or services
Processing course registrations
Sending updates (only if you have opted in)
Improving user experience on our website
We do not use your information for third-party advertising or profiling.

4. Data Retention
We retain your information only as long as necessary to fulfill the purpose for which it was collected. If you complete a course with us or cancel your inquiry, we may retain your contact details for up to 12 months for reference, unless you request earlier removal. All information is regularly reviewed and securely deleted when no longer needed.

5. Your Rights and Choices
You have full control over your personal data. Upon request, we will:

Provide a summary of the data we hold
Update or correct inaccurate information
Delete your information from our records

To request any of the above, simply contact us at [email protected]. We respond to all requests promptly and respectfully.

6. Data Protection and Storage
We take all reasonable steps to keep your information secure. Your data is stored on password-protected systems with limited access by authorized personnel only. Our website uses encrypted connections (SSL) to protect data during transmission. We do not store any passwords or financial information.

7. Third-Party Services
We may use external platforms for secure contact forms or website analytics (e.g., Google Analytics). These platforms operate under their own privacy terms and do not access your identity unless you actively submit information. We do not share your information with external partners or platforms for marketing purposes.

8. Cookies and Usage Tracking
We use minimal, essential cookies to ensure the smooth functioning of the website. These may include session cookies to maintain page navigation, and analytics cookies to track website performance anonymously. You can manage or block cookies at any time using your browser settings. More information is available in our Cookie Policy.

9. Updates to This Privacy Policy
We may occasionally revise this Privacy Policy to reflect updates to our services or data handling practices. Any changes will be clearly published on this page with a revised effective date. We encourage you to review this policy periodically to stay informed.

10. Contact Us
For any privacy-related questions, access requests, or updates, please feel free to reach out:

Email: [email protected]
Phone: +61 8 8471 3091
Address: 37 Hepburn St, Broadview SA 5083, Australia